Responsible party and contact
Marloth Park Central is operated by Elmien Pienaar, sole proprietor / individual trader, Kameelperd Avenue, 1483, Marloth Park, Mpumalanga, South Africa. Privacy and access-to-information requests can be sent to contact@marlothparkcentral.com or through the contact form. The same channel is used for the Head / Information Officer function for MPC records.
Information MPC may collect
- Name, email address, telephone or WhatsApp detail and message content supplied by a visitor in an enquiry.
- Visitor-selected information used for features such as My Stay, Companion support or route/visitor planning where the visitor chooses to provide it.
- Page, listing, topic or source context connected to an enquiry or visitor action.
- Consent confirmations and communication or handling status.
- Visitor Help review display name, rating, review text, publication consent and moderation status where a visitor submits a review.
- Security and abuse-prevention data such as time, user-agent information and pseudonymised or one-way network identifiers used to limit abusive submissions.
- Operational records, backups, support correspondence and security records.
- Older records or access records created by previous MPC services may remain privately retained where reasonably required for accounting, disputes, security, audit, recovery or legal record-keeping. They are retained only as historical records and do not change the current free/public access model.
Current product and review model
MPC Kidz games 1–4 are free; games 5–20 require valid access, and New paid Companion, MPC Kidz, Kruger Routes and Family Watch access is the sole 14-day MPC All-Access package, subject to production release. Existing separately authorised free access keeps its governing terms. Ordinary business discovery belongs to MPC Map and visitors deal directly with businesses. Public visitor reviews are confined to Visitor Help and are moderated before publication.
Why information is processed
MPC processes information for defined purposes such as responding to enquiries; providing visitor-requested features; supporting My Stay, Companion and route/visitor planning functions where applicable; moderating Visitor Help reviews; preventing abuse; securing the website; maintaining lawful accounting, security and business records; correcting content; and handling legal, PAIA or privacy requests. Where consent is requested for a specific submission or publication, MPC records that choice.
Who may receive information
Information is accessible only where needed for MPC operations and may be processed by hosting, database, email, analytics/security and professional service providers acting under their own legal duties or service arrangements. MPC may disclose information where lawfully required, to protect rights or safety, or to investigate fraud or abuse. MPC does not sell personal information to advertisers.
International processing
Some technology providers may process information outside South Africa. MPC uses the information only for the stated service purpose and applies appropriate service, contractual and technical safeguards subject to applicable law.
Retention and deletion
MPC keeps records only for as long as reasonably required for the purpose collected, accounting evidence, dispute handling, security, recovery, legal obligations or legitimate record-keeping needs. Retention periods can differ by record type. When records are no longer required, MPC may delete, de-identify or securely archive them where lawful. Backups may retain a record for a limited technical cycle before expiry.
Security
MPC uses reasonable technical and organisational measures such as access controls, private storage, restricted administration access, validation, details controls, encrypted transport and security monitoring. No internet system can be guaranteed risk-free. Where MPC has reasonable grounds to believe personal information has been accessed or acquired by an unauthorised person, MPC will follow applicable POPIA security-compromise notification requirements.
Your privacy rights
Subject to applicable law, a person may request confirmation of whether MPC holds personal information about them, request access, ask for correction or deletion of inaccurate or outdated information, object to certain processing, withdraw a consent where processing depends on that consent, or raise a complaint. MPC may need proof of identity or authority and may retain information that law requires or permits it to keep.
Children and MPC Kidz
The MPC Kidz browser games do not require a child account or a child records profile. Parents remain responsible for supervision and device/browser controls. The Kidz experience uses a Parents area/exit path before leaving the child area.
Cookies, sessions and browser storage
MPC may use necessary cookies or browser storage for security, protected administration, session continuity and visitor-selected features such as My Stay where applicable, together with privacy-aware analytics for website operation and improvement. Public emergency and safety information is not made conditional on advertising cookies. Sensitive form submissions are not intentionally placed into public URLs or public analytics data.
Complaints and regulator access
You may first contact MPC so the matter can be investigated. Applicable complaint rights through South Africa's Information Regulator or other competent authority remain available. The public access process for MPC records is described in the PAIA Manual.
Last reviewed: 19 September 2026.